Air Conditioner and Furnace FAQs

Air Conditioner FAQs

Here are some common troubleshooting tips for you if your air conditioner isn’t operating properly.

Is the thermostat operating properly?
Make sure that your thermostat is turned on, the batteries are working and is set to cooling mode. If the thermostat is turned off or not working as it should, your air conditioner won’t know to turn on, turn off, what temperature it should be set at, etc.

Check what temperature your thermostat is set to.
If your thermostat is set to a temperature that is higher than the current temperature in your home, your air conditioner won’t turn on to cool your house. Your thermostat must always be set to a number that is lower than the current temperature in your house in order for it turn on and start cooling the house.

Is the air conditioner turned on?
This might sound like an obvious solution but if it’s the first time you’re using your air conditioner for the season, you might not be aware if the power had been turned off in the previous season. Be sure that your condenser and indoor component (air handler or gas furnace) has power going to it.

Was the circuit breaker tripped?
If your air conditioner isn’t turning on, be sure to check if you have blown a fuse or tripped the circuit breaker. Check your fuse box and make sure power is being supplier to the indoor and outdoor components. You might realize that you need to replace a fuse.

Is your condenser visibly damaged?
If your system has sustained damage to its exterior, the interior components could also have been damaged too. If there are any signs of damage, contact us right away and we’ll help you fix the problem.

If you’ve gone through all of the above steps and your air conditioner still isn’t working, call Websters. As your local HVAC specialists, we’ll be able to diagnose the problem and get it fixed so that you can enjoy a cool house again.

Gas Furnace FAQs

At Websters, we know that it can be tempting to fix your HVAC systems on your own but we encourage you to call the experts when it comes to your furnace. In extreme cases, amateur troubleshooting with your furnace could result in carbon monoxide or gas leaking into your home. If you need to get inside your furnace to figure out what’s wrong with it, that’s a good sign that you should call the experts.

Here are some common troubleshooting tips for if your gas furnace isn’t operating properly.

Is the thermostat set to the proper temperature?
As with air conditioners and heat pumps, your thermostat needs to be set at the right temperature for the furnace to kick on and start heating your home. The thermostat needs to be set at a temperature that is above the current temperature level of the home in order for it to begin working.

Is the gas turned on?
Until the gas is turned on and is being supplied to your unit, your home will not be heated. You will need to call your local natural gas supplier and make sure that the gas line is intact and gas is able to flow into your unit.

Is your unit hooked up to an electrical source?
In order for your furnace to operate, it needs to be connected to the electricity. You should also double check that your furnace is turned on and that electricity is being supplied to the unit.

Was the circuit breaker tripped or have you blown the fuse?
If your furnace isn’t turning on, be sure to check if you have blown a fuse or tripped the circuit breaker. You might need to replace a fuse and then see if your furnace turns on.

Is the blower motor running?
If your blower motor isn’t running but your furnace is turned on, the warmed air from your furnace will not be pushed throughout your home. If this is occurring, turn off your system and call your local HVAC specialists.

If you’ve gone through all of the above steps and your furnace still isn’t working, call Websters. As your local HVAC specialists, we’ll be able to diagnose the problem and get it fixed so that you can enjoy a cool house again.